What are your payment terms?
We accept Visa, MasterCard, American Express and Cash. Payment is due upon completion of work. We use a Square Reader to take credit card payment on site. It is 100% safe and secure.
Do I have to be home while you wash our property?
No. We understand everyone is busy. All you need to do is make sure the water connection on the exterior of your home is in working order, windows are all closed and any fragile items are removed from the areas around the house. We can also make prepayment arrangements with you.
Will pressure washing damage my home?
We use a safe chemical solution that allows us to wash your home under low pressure. The chemicals we use are effective at killing the growth of mold and mildew. All our Exterior House Cleaning is done using a low pressure method called Soft Washing. Beware of people who offer to clean your home under extreme high pressure as it can damage your home.
Do you clean moss off roofs?
We do. Cleaning roofs has many benefits to your home if done right. We spray the roof with an ECO Friendly solution that is designed and approved to safely clean and remove the moss, black algae, lichen or any other fungus that is growing on your roof and eating away at it. One of the best times to clean a roof in Vancouver is in the fall or winter. The solution we spray on is designed to work long after we are gone. We do not walk on your roof.
Do you need to come to my property to do an estimate?
Ideally yes. This allows us to come and see what the job will look at as well as properly assess the services your property will benefit best from. You do not need to be home for us to come and give an estimate.
Is Wash Wizards insured and licensed?
Yes we are a licensed and registered business in British Columbia and we carry a $2,000,000 Liability insurance.
Do you offer group rates?
We sure do. We even offer discounts to do multiple homes on the same street on the same day. Our cost decreases and so does yours. We also offer referral spiffs.
Do you work on evenings or weekends?
We do lots of weekend and evening work. Most businesses prefer to not have any projects going on during business hours. It is also easier for us to clean entrance ways, parking stalls and sidewalks when the business is not open.
Can you remove all stains from my vinyl siding?
Usually we can remove most mold, mildew, moss and dirt stains, however we cannot remove sun damaged oxidation from broken down pigments in the siding. Vinyl siding tends to fade over time. No washing can restore or remove that.
Do you do Strata complexes?
We will do any strata complex that is under 3 stories. We will do the buildings, common areas, sidewalks and laneways. We offer service agreements set up monthly, quarterly, semi-annually or annually.
How much does it cost to have my house washed?
This depends entirely on each house. Generally for Siding Cleaning the prices start on average at the $375 point for smaller homes. We can do siding only but most of the time our clients are electing to go with a Complete Home Wash. We can custom tailor any package suitable to your needs. We will not build in services you do not require. Give us a call and we will be happy to come to your home or business and create a custom proposal for what you need done.
How can we get in touch with you for an estimate?
Visit our Contact Us tab at the top of the page. You can also call us at 1-604-328-5628. If we are busy washing a property just leave us a message and we will get back to you as soon as our job is complete.
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